Program Director - Interactive Marketing

Our client, a leading Interactive Media Marketing Firm has a need for
high-quality
Program Director. Please review the job description below.

Keen Technology Consulting is a professional and dynamic recruiting
firm that is focused on our client's and consultant's best interests.
For more information on our company and to view open positions,
please
visit www.keenconsulting.ca. We look forward to hearing from you!


Submit your resume quoting the job title in the subject line to:
resu....TakeThisOut@keenconsulting.ca


*Please no phone calls on open positions*


PURPOSE
The Client Program Manager (PRM) is both client-facing and an
internal
team manager as they help define
and capitalize on relationship management opportunities for their
accounts. The PRM is a senior project manager able to provide
outstanding client service. The PRM works with the Account Manager,
Strategist and other CLIENT senior planners, helping to scope and
plan
client initiatives and then supervises the internal allocation and
management of resources to ensure successful roll-out of e-marketing
programs that may include multi-channel components. They are the 'hub
of the wheel' acting as part account team manager, project manager,
e-
marketing specialist and client relations manager.


The role is primarily tactical, as the majority of the PRM's time is
spent coordinating client and internal resources to develop and
perfect the technical, content, and creative components of e-
marketing
programs (which may include multi-channel components) prior to
launch,
and then proposing and helping to develop innovation and optimization
for future programs. The Program Manager plays a central production
and strategic role across all channels as the bridge between the
client planning team and the project management and production teams,
with a primary focus on the ongoing management and operational
efficiency of client initiatives.


PRMs are expected to effectively apply the CLIENT Development Process
to successfully manage multiple concurrent projects with a budget or
associated complexity of over $1M.


TECHNICAL AND SKILLS QUALIFICATIONS
o Excellent knowledge and ability to use MS Office
applications;
advanced skills using MS Project
o Knowledge of Web-based technologies (such as: HTML/DHTML,
HTTP
protocols and Web Services) an asset
o Post-secondary education required, MBA an asset
o 6 - 8 years of Internet (or related industry) Project
Management,
Experience in marketing communications, direct marketing, database
marketing and integrated/multi-channel marketing
o Successful track record of delivering $1M+ projects on time
and on
budget
o Proven ability to manage multiple concurrent projects with
combined
teams of 5 - 15 people
o Experience within the Pharmaceutical or Healthcare markets